Our website will be under maintenance on Wednesday, January 17th, from 8:30 PM until 9:30 PM CST. During this time, the connection might be intermittent.

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Login and Password FAQs

Q: I forgot my username and password; how do I retrieve them?
A: From the Login page, click Forgot Username/Password, and follow the instructions if you have forgotten your username or password. An auto-generated email is sent to the email address associated with your Sleep ISR account.

Q: I forgot my username and password and don’t remember which email address is associated with my account. How can I obtain this information?
A: Contact the Sleep ISR helpdesk by CHAT, email at isr@aasm.org, or calling 630-737-9765 Monday through Friday, 8 a.m. to 4 p.m. CT.

Q: I’m locked out of my account because I entered my password incorrectly too many times. How do I unlock my password for access?
A: The platform is designed to auto-reset the password counter on a 24-hour cycle at Noon and Midnight Central Time. To manually reset the password counter, contact the Sleep ISR helpdesk by CHAT, email at isr@aasm.org, or calling 630-737-9765 Monday through Friday, 8 a.m. to 4 p.m. CT.